Last Updated: 22/06/2026

 

Welcome to Carboné One. These Terms & Conditions (“Terms”) govern your access to and use of our website and the purchase of our products. By using this website, you agree to be legally bound by these Terms.

 

These Terms are drafted in accordance with applicable Indian laws, including the Information Technology Act, 2000, Consumer Protection Act, 2019, and Consumer Protection (E-Commerce) Rules, 2020.

 

1. Legal Entity & General Information

• This website is operated by Carboné One, a brand owned and managed by Harvessa LLP.
  Throughout the website, the terms “we”, “us”, and “our” refer to Carboné One / Harvessa LLP.
• By accessing our website or purchasing from us, you agree to these Terms, along with all policies referenced herein (including Privacy Policy, Shipping Policy, and Return & Refund Policy).

2. Eligibility

• You must be at least 18 years of age to use this website.
  Minors may use the website under supervision of a parent or legal guardian.
  You agree that all information provided by you is accurate, complete, and up to date.
  
  

3. Nature of Products

• Carboné One offers activated carbon-based air purification products designed using adsorption technology.
  Products are intended for odour removal and air purification purposes only.

1. 1. They are non-medical and non-clinical products.
   2. They are not certified medical devices.
   3. They should not be used as a substitute for:
      • ● Professional healthcare advice.
      • ● Industrial-grade air filtration systems.
      • ● Product effectiveness may vary based on environmental conditions and usage.
        
        

4. Product Information

• We strive to ensure all product details are accurate. However:
  Minor variations in appearance, packaging, or colour may occur.
  Errors in product descriptions, pricing, or availability may occur.
  We reserve the right to:

1. 1. Correct errors without prior notice.
   2. Modify or discontinue products at any time.
      
      

5. Pricing & Payments

• All prices are listed in Indian Rupees (INR).
  Prices are inclusive/exclusive of applicable taxes (GST) as clearly stated.
  No hidden charges beyond checkout.
  Payments must be made at the time of purchase using approved payment methods:

1. 1. Credit/Debit Cards
   2. UPI
   3. Wallets / Net Banking 

• We do not store your payment information. Payments are processed via secure third-party gateways.
  
  

6. Order Acceptance & Cancellation

• Orders are confirmed only after successful payment and confirmation communication.
  We reserve the right to refuse or cancel orders due to:

1. 1. Pricing errors.
   2. Stock unavailability.
   3. Suspected fraudulent activity.

• If an order is cancelled:
  A full refund will be processed as per applicable RBI guidelines.
  Cancellations by customers are subject to our Cancellation Policy.
  
  

7. Goods once sold

• Will not be taken back. Claims for shortage or damage must be reported within 48 hours of receipt. Product performance may vary with usage conditions. Liability, if any, is limited to the invoice value. Ownership of goods remains with the Company until full payment is realized. Subject to Mumbai, Maharashtra jurisdiction. E.&O.E.
  
  

8. Shipping & Delivery

• Delivery timelines are estimates and may vary
  Shipping terms are detailed in our Shipping Policy
  We are not responsible for delays caused by:

1. 1. Courier partners
   2. Natural events
   3. Logistics disruptions
   4. Risk and ownership transfer to the customer upon delivery.
      
      

9. Intellectual Property

• All content on this website, including:

1. 1. Text
   2. Graphics
   3. Logos
   4. Product designs
   5. Images

• …is the exclusive property of Harvessa LLP. and protected under:
  Copyright Act, 1957
  Trademark laws 
  Unauthorized use, reproduction, or distribution is strictly prohibited.
  
  

10. User Conduct

• By using our website, you agree not to:

1. 1. Violate any applicable laws or regulations.
   2. Engage in fraudulent activities or impersonation.
   3. Transmit malware, viruses, or harmful code.
   4. Attempt unauthorized access to systems.
   5. Use the platform for unauthorized commercial purposes.
      
      

11. Limitation of Liability

• To the fullest extent permitted by law:
  Carboné One shall not be liable for:

1. 1. Indirect, incidental, or consequential damages.
   2. Misuse of products.
   3. Failure to follow instructions.
   4. Variations in product performance.
   5. Maximum liability is limited to the purchase value of the product.
      
      

12. Disclaimer of Warranties

• Products are provided on an “as-is” basis
  We do not guarantee:

1. 1. Complete elimination of pollutants.
   2. Identical results across environments.
   3. Performance depends on usage conditions and external factors.
      
      

13. Indemnification

• You agree to indemnify and hold harmless Carboné One and Harvessa LLP. from:

1. 1. Claims
   2. Liabilities
   3. Damages
   4. Legal expenses
   5. arising from:
      1. Your use of the website
      2. Breach of these Terms.
         
         

14. Data Protection & Privacy

• We follow reasonable security practices under the Information Technology Act, 2000.
  Your data is handled in accordance with our Privacy Policy.
  
  

15. Force Majeure

• We are not liable for failure or delay in performance due to events beyond our control, including:

1. 1. Natural disasters
   2. Government actions
   3. Supply chain
   4. disruptions
   5. Technical failures
      
      

16. Grievance Redressal (E-Commerce Compliance)

• As required under the Consumer Protection (E-Commerce) Rules, 2020:
• Email: support@carboneone.in.
• Response Time: Within 48 hours
• Resolution Time: Within 30 days
  
  

17. Governing Law & Jurisdiction

• These Terms shall be governed by the laws of India.
  All disputes shall be subject to the exclusive jurisdiction of courts in:
  Mumbai, Maharashtra, India.
  
  

18. Changes to Terms

• We reserve the right to update or modify these Terms at any time.
  Changes become effective immediately upon posting.
  Continued use of the website constitutes acceptance of revised Terms.
  
  

19. Contact Information

• Carboné One
  Email: support@carboneone.in
• Acknowledgment
  By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions.