Shipping Policy – Carboné One
Last Updated: 28-05-2026
At Carboné One, managed by Harvessa LLP, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy to understand our processes and timelines.
1. Shipping Locations
- We currently deliver across India.
For international shipping requests, please contact us at support@carboneone.in for assistance.
2. Shipping Charges
- Free shipping is available on all orders above ₹899 within India.
For orders below ₹899, shipping charges will be calculated based on the delivery location and displayed at checkout.
Any applicable charges for international shipping will be communicated upon request.
3. Delivery Timelines
- Orders are processed after successful payment confirmation
Estimated delivery timelines: 3 – 5 business days.
4. Order Tracking
- Once your order is dispatched, you will receive a confirmation email or SMS.
The notification will include a tracking number and link to monitor your shipment status.
5. Delayed or Lost Shipments
- If your order is delayed beyond the expected timeframe or appears lost in transit:
Please contact us at support@carboneone.in.
Our team will assist you in tracking the shipment and resolving the issue at the earliest.
6. Undeliverable Packages
- In cases where a shipment is returned to us due to:
Incorrect or incomplete address.
Failure to accept delivery.
We reserve the right to:
- ● Charge additional shipping fees for re-dispatch.
- ● Cancel the order after reasonable attempts to contact the customer.
7. Contact Us
- For any shipping-related queries or assistance:
- Carboné One
Email: support@carboneone.in